Serving the needs of our island families and businesses

We welcome and encourage any questions and feedback you may have regarding your claim or the claims process. When contacting us, please be ready to provide your claim number and date of injury.

Please feel free to contact your claims adjuster:

  • By PHONE - Directly via the number s/he has provided you.
  • By PHONE - via our main line: (808) 537-5221.
  • By FAX - via our dedicated WC fax line (808) 523-1150.
  • By MAIL - Fairmont Specialty
    • Workers' Compensation Claims
    • 733 Bishop Street, #2200
    • Honolulu HI 96813


If you would like to inquire about the status of a payment/check, please contact our main line at 537-5221 and ask for the claims operations department.

Should you require assistance from administration, please contact: Cory T. Okamoto, Claims Unit Manager at 526-1619.

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