Our claims approach provides
prompt investigation, evaluation and conclusion of the
claim.
It is essential that you
notify us of any claim or other loss as soon as possible
since nothing can be accomplished until this step is taken.
Your assistance and cooperation can help speed claim handling
since prompt notice gives us the chance to investigate
while:
- Memories are fresh.
- Witnesses are more likely to be available.
- Physical surroundings are unchanged.
- Expert assistance can be used to
help determine the cause.
- Control over the claim and its costs
can be exercised.
- Property can be protected and preserved.
Prompt notice is also a practical
necessity to minimize any potential disruption to the wages
an employee may be losing while away from work. A delayed
notice of an accident may also make investigation, adjustment
or defense of the claim extremely difficult and costly.
Fast, accurate claim reporting is in the best interest
of you, your employee and us.
REPORTING CRITERIA
Immediately after a work
related injury, a claim needs to be filed in all situations
where any one of the following has or will result:
- Lost time from work
- Medical treatment has been sought
If you are unsure if an injury
is work related, but one of the above criteria has been
met, a claim would need to be filed.
If you are unsure if the
employee has sought medical treatment, but has not lost
time from work, we highly recommend you follow-up with
the employee to verify this information. Although state
law does not require you to file a claim where only First
Aid care has been rendered, once the employee seeks medical
treatment, a claim would need to be filed.
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TIMEFRAME FOR FILING A CLAIM
All claims must be filed
with us within 7 calendar days from the date you have knowledge
that a workers' compensation injury is being reported.
This date is considered to be the "Date Reported" to
you. It is defined as the date in which you were first
made aware that one of the reporting criteria has been
met (see Reporting Criteria, above).
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REPORTING A CLAIM TO US
- Download a copy of the WC-1 "Employer's
Report of Industrial Injury" here...
- Complete the WC-1 form by
filing out as much information as possible. The
more information provided, the less questions we
will have for you and the faster we will be able
to investigate the claim. At minimum, the following
information is required:
EMPLOYEE NAME
SOC SEC NO
DATE OF BIRTH
REGISTERED EMPLOYER
DATE INJURY/ILLNESS REPORTED
DATE OF INJURY/ILLNESS
DOL (Department of Labor) NUMBER
POLICY NO.
3. E-MAIL the WC-1 to MSubeldia@fairmontspecialty.com and
copy (cc) RMolina@fairmontspecialty.com and JHigashide@fairmontspecialty.com.
*Note: By
completing the WC-1 form and e-mailing it to us, you
are acknowledging the authenticity of this report and
authorize Fairmont SpecialtySM to file this e-generated
report in lieu of an actual hand signature from you.
While e-mail is the fastest
and most effective method to report a claim, if you do
not have e-mail access, you may print a copy of your completed
WC-1 form, sign it and send it to us by either:
FAX: (808) 523-1150
MAIL: 733 Bishop Street,
#2200
Honolulu, HI 96813
*Note: Anyone
who is authorized to sign the form may do so. However,
in no circumstances should the injured employee sign
the form.
When in doubt as to whether
or not a claim should be reported to us, please contact
Cory T. Okamoto, Claims Unit Manager at 526-1619 for consultation
and recommendations.
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